Find the perfect solution for you and your business.
Operational support for construction businesses that have outgrown the way they used to work.
Construction businesses rarely stand still.
More projects bring more people, more suppliers, more subcontractors, more information, more paperwork — and considerably more things that somebody needs to remember.
The processes that worked when the business was smaller don't always cope as it grows.
Seven Bays works with construction businesses to understand where operations are becoming difficult, improve the structure behind project delivery and provide additional capacity where it's genuinely needed.
Sometimes you need to improve the way the business works. Sometimes you need more hands. Sometimes you need the right person permanently.
That's why Seven Bays works across three areas.
Operational Improvement & Consulting
When you know something isn't working — but you're not entirely sure where the problem starts.
Perhaps cash is tighter than you'd expect despite being busy. Materials are constantly being ordered at the last minute. Subcontractor costs seem to be creeping upwards. Invoicing gets done whenever somebody has time. Or everything simply seems to find its way back to the Director.
Seven Bays gets underneath the problem.
We look at how work actually moves through the business, follow the information and evidence, identify where pressure or commercial risk is being created, and then design practical improvements around the way your business operates.
This can include:
Procurement and purchasing processes
Operational and project workflows
Subcontractor processes and controls
Commercial administration
Aftercare management
CRM and information workflows
Compliance and accreditation processes
Roles, responsibilities and Director dependency
Systems and process improvement
Management information and operational visibility
We don't change things simply because there's a newer piece of software available.
We preserve what works, improve what doesn't and replace something only when there's a reason.
Operational MOT
£399 | One operational problem. Properly looked at.
If there's one recurring issue making your business harder to run, the Operational MOT provides a smaller way to get Seven Bays involved.
You bring the problem. We investigate how it's actually happening, trace where it's starting and identify what needs to change.
You'll leave with clarity around what's happening, what's causing it, what it's affecting and what can practically be done about it.
Operational Improvement Projects
For businesses where the problem goes beyond one process or where growth has started exposing weaknesses across several areas.
Seven Bays can work alongside the business over an agreed period to assess, prioritise, implement and embed operational improvements.
Understand → Stabilise → Improve → Embed
Every engagement is scoped around the business rather than forcing it into a standard package.
Seven Bays Support
Additional operational capacity without building an entire team in-house.
Sometimes the process isn't the problem.
There simply aren't enough capable hours in the business to keep everything moving.
Seven Bays Support provides managed operational support across the areas construction businesses often struggle to resource consistently.
Support can include your six actual capability buckets:
Procurement & Purchasing Processes
Helping maintain purchasing controls, supplier information, order records and procurement workflows.
Operational Administration
Keeping the administrative structure behind project delivery moving and information where it needs to be.
Aftercare Management
Helping manage outstanding works, appointments, evidence, communication and closure.
Data Management & Systems
Maintaining reliable operational information and helping the systems behind the business remain useful.
CRM & Operational Workflows
Supporting the movement of information from opportunity through mobilisation, delivery and completion.
Commercial Administration
Supporting the administrative processes surrounding project costs, applications, invoicing information and commercial records — without pretending Seven Bays is your QS or accountant.
Seven Bays People
Sometimes the right answer isn't outsourcing.
As a construction business grows, there comes a point where a role or capability may belong permanently inside the business.
But hiring another administrator simply because “the office is manic” doesn't necessarily solve the problem.
Seven Bays can help businesses understand what capability they're actually missing, define the role required and support the process of bringing that capability in-house.
Because the aim isn't to make your business permanently dependent on Seven Bays.
It's to help build the operational structure your business needs for its next stage of growth.
Seven Bays People is currently being developed as part of our wider service. If you're already considering building your internal operational team, start a conversation with us.
“Over the past six months, Lorna has proven herself to be an indispensable executive assistant. Her proficiency in managing my schedule and task list was consistently spot-on, and her keen attention to detail meant that no commitment was ever missed. What particularly stands out is the adeptness in organisational skills. Not only a pro at what she does but also stays updated with the latest in organisational concepts. The demeanour and professional approach made collaborations efficient and straightforward. Highly recommended.”
— Angelos, Company Director, Construction Industry.